VideoSynq is owned and operated by RB Innovate LLP, a limited liability partnership registered in India ("RB Innovate", "we", "us", or "our").
RB Innovate LLP respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.videosynq.com (the "Site") and use its features, including Google login, content feed submission, AI video generation, and channel publishing ("the Service"). By using the Site or Service, you consent to the practices described in this Policy.
RB Innovate LLP acts as a Data Fiduciary under the Digital Personal Data Protection Act 2023 (DPDPA) in respect of personal data collected directly from users of the Site.
Where you choose to sign in using your Google account, we collect only your name and email address from Google solely to create and manage your account. We do not collect your address, phone number, or any other personal details beyond what Google provides during authentication.
When you use the Service, you may submit content feed URLs, RSS feeds, API endpoints, or article sources for the purpose of generating AI-produced video content. We collect and store these submitted URLs and feed configurations as part of your account in order to operate and deliver the Service.
Where you subscribe to a paid plan, we collect billing information necessary to process your payment. Payment transactions are handled by our third-party payment processor and we do not store full card details on our servers. We retain only the information necessary to manage your subscription, such as your billing plan, payment status, and transaction history.
To improve the responsiveness of the Site, we may use cookies or similar technologies to assign each visitor a unique session identifier, allowing us to understand how users interact with the Site. Unless you voluntarily identify yourself (for example, by signing in), we have no way of linking cookie data to you personally. You may configure your browser to refuse cookies; however, some features of the Site may not function correctly if cookies are disabled.
Our web servers automatically collect limited technical information about your connection to the Internet, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to deliver the Site to you, maintain the security and performance of our systems, and understand aggregate traffic patterns. IP addresses are not used by us to directly identify individual users.
Analytics and Session Recording: We use Google Analytics 4 to collect aggregated, anonymised data about how users interact with our Site, including pages visited, session duration, device type, and general geographic location. We also use Microsoft Clarity, a behavioural analytics tool that records mouse movements, clicks, and scrolling patterns to help us improve the user experience. Microsoft Clarity may capture replays of user sessions in anonymised form. Neither tool is used to identify you personally. You may opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
Where you choose to sign in using your Google account, we receive only your basic profile information (name and email address) from Google solely for the purpose of creating and managing your account. We do not request or access your Gmail inbox, emails, or any other Google service data beyond what is necessary for authentication.
As part of operating the Service, we process the content feeds, RSS URLs, and source articles you submit in order to generate AI-produced video content on your behalf. We store the feed configurations, generated video metadata (including titles, scripts, timestamps, and publishing logs), and channel settings associated with your account.
Content submitted via your feeds may include third-party material sourced from external publishers. You are responsible for ensuring that you have the necessary rights or permissions to submit such content for processing through the Service. We do not claim ownership of content you submit and will not use it for purposes other than delivering the Service to you.
Aggregate, anonymised statistics derived from platform usage (such as total videos generated or average processing times) may be collected and used for product improvement and marketing purposes, but will not identify you personally.
We use Google AdSense to serve advertisements on our Site. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to our Site and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Google Ads Settings. We do not sell personal information to advertisers.
We use the following categories of cookies:
| Cookie Type | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Core site functionality and authentication | Session identifiers, login tokens |
| Analytics | Understanding usage patterns | Google Analytics 4 |
| Behavioural Analytics | Session recording and heatmaps. Sensitive information such as passwords and payment details are masked and not recorded. | Microsoft Clarity |
| Advertising | Serving and measuring ads based on prior site visits | Google AdSense, DoubleClick |
You may manage or withdraw cookie consent at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.
The Site may include links to third-party websites, including content providers and publishing platforms such as YouTube. Such sites are governed by their own privacy policies, which are beyond our control. Once you leave our Site, any information you provide is subject to the privacy policy of the operator of that third-party site. We encourage you to review the privacy policy of any site you visit.
We use the personal information you provide or that we collect for the following purposes:
We do not use personal information for any purpose that is incompatible with the purposes stated at the time of collection without obtaining fresh consent.
If you choose not to provide certain personal information, we may be unable to deliver some or all features of the Service. We will make reasonable efforts to notify you of this at the time of sign-in or subscription.
We do not sell your personal information to third parties. We may share personal information in the following limited circumstances:
Aggregate, anonymised, or statistical information that cannot identify you personally may be shared with third parties, including for analytical or research purposes.
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. Specifically:
After deletion, residual copies may persist on backup systems for a limited period before full purge, and will not be used for any active processing during that time.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted (TLS) data transmission, encryption at rest where applicable, access controls, firewalls, and regular reviews of our data handling practices.
While we strive to protect your personal information, no security system is impenetrable and we cannot guarantee absolute security of data transmitted over the Internet. In the event of a personal data breach that is likely to affect your rights, we will notify you within a reasonably practicable time in compliance with the DPDPA and other applicable law.
Under the Digital Personal Data Protection Act 2023 (DPDPA), you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us at contact@videosynq.com. We will make good faith efforts to respond within a practically reasonable time. We may ask you to verify your identity before processing your request. We will not charge a fee for reasonable requests.
You may access and update the personal information associated with your account by logging into your account settings or by contacting us directly. You may also close your account at any time, after which we will delete or anonymise your personal data in accordance with the retention periods described above. We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardise the privacy of others, or are otherwise impractical.
The Site and Service are intended for users aged 18 years and above. VideoSynq is a professional publishing platform and is not directed at minors. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us at contact@videosynq.com and we will delete it promptly.
RB Innovate LLP may update this Privacy Policy from time to time. We will notify you of significant changes by sending a notice to the primary email address associated with your account or by placing a prominent notice on the Site. Continued use of the Site or Service after any amendment constitutes your acceptance of the revised Policy.
This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act 2023, the Information Technology Act 2000, and all applicable rules and regulations thereunder. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.
If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, please contact us:
RB Innovate LLP